Mr. Fabio Giannetti 28, Foo Rd Bristol Avon BS99 Z99 United Kingdom +44 117 3129154 +44 117 9999999 +44 7383 988988 Fabio_Giannetti@hp.com www-uk.hpl.hp.com/people/fabgia/ Dear Mr. Fabio Giannetti , please find enclosed a descriptive list of the transactions you have made on your lifestyle account during the stated period. As you can see, we have improved the service we are providing with this account by providing a more intuitive layout, more relevant detail, and by offering access to your account details through a number of alternative access mediums e.g. web, ... (please contact us at http://foa.sourceforge.net for more details). Statements on your account number: 8326492 Date Description Operation Amount 20/Jun/2001 Balance carried forward balance 250 21/Jun/2001 Tax refund deposit 10 25/Jun/2001 Telephone Bill withdraw 15 28/Jun/2001 Wage deposit 100 03/Jul/2001 Superstore withdraw 5 03/Jul/2001 Balance carried out balance 340 If you have any comments regarding the new format and service, please direct them in the first instance to foa-users@lists.sourceforge.net Yours truly, General Enquiries 0800 123 123 Credit Cards 0800 444 555 Phone Banking 0800 999 999 Internet Banking www.myBank.com